Do you ship to my state as well?

We ship anywhere within the 48 continental United States. We currently do not ship only to Alaska or Hawaii.
To avoid having your order arrive after sunset on Friday or on Saturday, we ship orders out for delivery Monday through Thursday, unless you select our “Friday/Saturday  delivery is OK” option on your checkout page.

Do you ship to Canada?

We currently are working to add Canada to our chain of distribution and delivery. We hope to resolve this as quickly as possible and offer our great service and items to the wonderful Canadian people as well.

How much is shipping?

The best and quickest way to calculate shipping is to populate your shopping cart with the items you’d like to buy and then click the large purple “Calculate Shipping” button in the shopping cart. You will then be provided with all of you shipping options.

I placed an order. How will I know the order was received?

We won’t leave you hanging. You will receive an email confirming your order. You will also receive an email (with package tracking information) when your order is shipped.

Can I buy your products locally at a retail location?

All of our products can be purchased online through our website. We deliver via FedEx, UPS or USPS  to your door.

Why is shipping more expensive when you add frozen, meat or dairy products ?

We try to keep our prices as low as possible. This means that on orders with frozen, meat or dairy products, there are certain fixed costs for the cooler and dry ice that we are unable to recuperate. That is why we add on a small surcharge.

How long will it take for my order to arrive after I order?

It could be as soon as the same day or the next morning! It depends on when you place your order, and where you are shipping it to. The average days for delivery is 2-3 days

How will I know when my order will arrive?

When your order ships, you will automatically receive a FedEx, UPS or USPS  tracking number via email. Simply click the tracking number and you can watch your package make its way to you.

Can I have my order arrive on a specific date?

Yes. Please note the date you would like it to arrive in the comments or notes section during checkout.  Saturday delivery is available and in limited instances Sunday delivery is available as well depend on your  shipping location. Please Contact Us for more information.
If you have already placed your order, please Contact Us immediately with your request.

 

I'm looking desperately for a certain item, can I request from you to add it to your site?

The short answer is YES. You can send us a request with the name of the item you are looking for (an image will help in most cases as well) and we will transfer your request to your purchasing department and try to get it for you!

 

Once I upgrade my account to a Super Prime Membership, do all of my orders really ship for FREE?

YES YES YES… Once you upgrade your account to our Super Prime Membership all of your orders during the time your membership is active are absolutely free!